Nurture on Autopilot
The fortune is in the follow-up. Automated email and SMS sequences ensure no lead goes cold and every customer feels valued.
The Follow-Up Failure
Here is the uncomfortable truth: 80% of sales require at least 5 follow-up touches, but 44% of salespeople give up after just one. Every lead that goes uncontacted for more than 24 hours has a dramatically lower chance of converting. Your team is busy delivering services — they do not have time to manually follow up with every inquiry, nurture every warm lead, or re-engage every past customer. The result is a massive amount of potential revenue sitting untouched in your pipeline.
80% of leads need 5+ touches to convert, but most businesses stop after 1-2
Missed calls without immediate text-back lose 67% of potential customers
Past customers who could be repeat buyers never hear from you again
Manual follow-up is inconsistent, unpredictable, and impossible to scale
Behavioral triggers that fire based on actions — form fills, missed calls, appointment status
Multi-channel sequences combining email, SMS, and voicemail drops
Missed call text-back that sends an instant SMS when you cannot answer the phone
Re-engagement campaigns that reactivate dormant leads and past customers
Intelligent Automation That Feels Personal
We build behavioral trigger systems that send the right message at the right time through the right channel — without you lifting a finger. When someone fills out a form, misses a call, cancels an appointment, or has not visited in 6 months, the system responds with a personalized message that drives them back. The key is that these automations feel personal, not robotic. Smart merge fields, timing variance, and conversational copy make every message feel like it came from a real person.
What’s Included
Every component is designed to work together as a unified system.
Drip Campaigns
Pre-built nurture sequences for new leads, quotes pending, post-service follow-up, and seasonal reactivation.
Behavioral Triggers
Automated messages fired by specific actions — website visits, form submissions, missed calls, or calendar events.
Missed Call Text-Back
When you cannot answer the phone, an instant SMS goes out: "Sorry we missed you! How can we help?" — capturing leads you would have lost.
Two-Way Texting
Full conversational SMS from your business number. Leads can reply to automated messages and get routed to your team seamlessly.
Reactivation Sequences
Win-back campaigns targeting past customers who have not booked in 3, 6, or 12 months with personalized offers.
A/B Testing
Test subject lines, send times, and message copy to continuously improve open rates and conversions.
How It Works
From discovery to results in as little as 14 days.
Journey Mapping
Map your customer lifecycle and identify the key moments where automation drives the most impact.
Sequence Building
Write and build email/SMS sequences for each stage — new lead, nurture, conversion, and retention.
Trigger Configuration
Connect behavioral triggers to your CRM, website, and booking system for intelligent automation.
Test & Optimize
Run A/B tests, monitor delivery rates, and refine messaging based on real performance data.
Frequently Asked Questions
Yes, when done correctly. We ensure full TCPA compliance with proper opt-in, opt-out mechanisms, and consent tracking. Every contact must explicitly opt in before receiving marketing messages.
Mailchimp is an email blast tool. We build behavioral automation that responds to individual actions in real time across both email and SMS. It is the difference between a newsletter and an intelligent sales assistant.
No. We write every sequence in a conversational tone with smart personalization, timing variance, and natural language. Recipients regularly reply to automated messages thinking they are talking to a real person.
Yes. All sequences and templates go through your approval before activation. You maintain full control over tone, offers, and messaging while we handle the technical setup.
See It in Action
Live sites we’ve built — each one powered by our full service stack.
Lumera Medspa
A high-performance digital platform for aesthetic clinics. Engineered to drive appointment bookings, showcase treatment results, and elevate your brand prestige.
Echo Smart Living
The ultimate lead generation platform for smart home integrators. Showcases complex systems with clarity and positions your brand as the market leader.
Parkview Dental Studio
A patient-centric platform for modern dental practices. Streamlines the new patient journey from discovery to appointment booking.
Westridge Legal Group
An authority-building platform for law firms. Establishes immediate trust and converts visitors into qualified case leads.
ProFlo Plumbing & HVAC
A high-urgency platform for home service providers. Optimized to capture emergency traffic and convert it into immediate calls.
Aurelia Dermatology
A premium platform for medical aesthetics and dermatology. Balances clinical expertise with high-end beauty branding.
ClearMark Tattoo Removal
A specialized platform for lazer treatment clinics. Educates patients on the process and drives consultation bookings.
Summit Orthodontics
A family-focused platform for orthodontic practices. Demystifies treatment options and encourages parents to schedule the first visit.
Precision Endodontics
A referral-optimized platform for specialists. Provides clear clinical information to build trust with patients and referring dentists.
VoltPro Electrical Services
A high-trust platform for electrical contractors. Highlights safety, certifications, and reliability to win commercial and residential bids.
Northshore Realty Group
A visual-first platform for real estate agencies. Immerses clients in property listings and positions agents as local market experts.
Related Insights
Deep dives and strategies on email & sms automation.
Industries We Serve
Our email & sms automation stack is built for high-value service businesses.
Aesthetics & MedSpa
Related Services
Ready to Get Started?
Book a free growth audit and see exactly how email & sms automation can transform your business.