Your Constant Contact newsletter has a 19% open rate. That means 81% of your patients delete it without reading. The 19% who open it see the same generic "Spring Cleaning Special" that every dental practice using Constant Contact sent this week — because they all used the same template. Three decades of email newsletter technology, and the best it can do is help 19% of patients see something generic. AI writes emails patients actually read because they are about that specific patient.
TL;DR
Constant Contact ($12-$80/month) has sent email newsletters since 1995. The product has barely evolved — template emails, basic automations, list-based sending. In 2026, AI-native platforms generate personalized emails from CRM data, send at AI-optimized times, and measure revenue per email — not just open rates.
1995 Email vs. 2026 AI
Key Insight: Constant Contact's entire product thesis — "small businesses need an easy way to send email newsletters" — was correct in 2005. Today, email is one touch in a 7-12 touch conversion journey spanning SMS, voice, web chat, and social. Optimizing one channel in isolation is sub-optimal by definition.
| Factor | Constant Contact | Optimal.dev |
|---|---|---|
| ✅ Core product | ✅ AI-crafted | |
| SMS | ❌ Limited | ✅ $0.004/msg |
| Voice AI | ❌ Not included | ✅ Embedded |
| Web chat | ❌ Not included | ✅ AI-powered |
| CRM | ❌ Basic contacts | ✅ Semantic AI |
| Multi-channel | ❌ Email-only | ✅ Orchestrated |
| Content creation | ❌ Manual | ✅ AI-generated |
| Deliverability | ✅ Good | ✅ DMARC/SPF monitored |



