Attentive is the Rolls-Royce of SMS marketing — AI-powered personalization, Concierge conversational commerce, multi-channel orchestration across SMS, email, RCS, and push notifications. Used by major DTC and e-commerce brands to extract maximum revenue from their subscriber lists. At $300+/month platform fees plus per-message costs, minimum $2,000-$3,000 quarterly spend, and 6-12 month contracts, Attentive is a serious investment designed for serious e-commerce operations. For service businesses — dental practices, law firms, medspas — Attentive solves a problem you may not have while missing the problems you do.
TL;DR
Attentive is brilliant for e-commerce SMS. Service businesses need SEO, voice AI, and reputation management — not $3K/quarter SMS automation. The Webevo platform provides the growth channels service businesses actually need.
What Attentive Actually Does Well
Attentive earns its premium pricing in e-commerce contexts.
AI-Powered Personalization Suite: AI Essentials for copy creation, AI Pro for predictive analytics, AI Journeys for automated 1:1 interactions. These AI tools optimize send times, personalize content, and predict which subscribers are ready to purchase.
Attentive Concierge: Conversational commerce with AI and live agent support — customers can ask questions, get product recommendations, and complete purchases entirely through text conversations.
30+ Sign-Up Units: Patented two-tap mobile sign-up, spin-to-win wheels, exit-intent pop-ups, and checkout opt-in forms that convert website visitors into SMS subscribers at rates 2-3x higher than email.
E-commerce SMS ≠ Service Business Growth
Attentive's features map to e-commerce needs. Service businesses have fundamentally different growth requirements:
| Need | Attentive (E-commerce SMS) | Webevo (Service Growth) |
|---|---|---|
| Abandoned cart recovery | ✅ Core feature | ❌ N/A for services |
| Product recommendations | ✅ AI-powered | ❌ N/A for services |
| SMS campaigns | ✅ Enterprise-grade | ✅ Included in CRM |
| SEO ("dentist near me") | ❌ | ✅ 9-module audit |
| Voice AI (call handling) | ❌ | ✅ 24/7 booking |
| Reputation (Google reviews) | ❌ | ✅ AI-timed requests |
| Ad campaigns | ❌ | ✅ Google + Meta |
| Local search | ❌ | ✅ GBP optimization |
Who Should Use What
Choose Attentive if: You run an e-commerce store with 5,000+ subscribers where SMS drives measurable revenue through abandoned cart recovery and product promotions.
Choose the Webevo platform if: You are a service business that needs new clients found through Google, calls answered by AI, and reviews generated automatically. SMS is one channel — you need all five.
